Thank you for shopping with the Mt. Baker Snowboard Shop! We appreciate your business and hope to make your online shopping experience with us a positive one. Please read the following below before placing your order so you're informed of our policies.
Returns: If you are unsatisfied in any way with your purchase, please return it to us within 30 days of delivery in its original, unused condition with all tags attached for a full refund of the product price, plus a 10% restocking fee.
Return Information
Please contact us at (info@mtbaker.com or call 888-466-7392) before sending back your order. We will need your name and order number to give you a return authorization. We can only credit the original credit card used for the purchase and we will only refund the original shipping costs if the return is a result of our shipping error. Depending on the condition, returns received after the 30 day period may or may not be accepted.
Return Instructions:
If sending your package through US Mail, please ship to:
Mt. Baker Snowboard Shop
PO Box 5209
Glacier, Wa. 98244
If sending your package through UPS, please ship to:
Mt. Baker Snowboard Shop
9996 Forest St.
Glacier, Wa. 98244
Please keep a copy of your completed form for your records and ship your package to us via a carrier who offers package tracking technology such as UPS or Insured Parcel Post. Please do not send COD. We will issue a refund to your credit card upon receipt of the returned goods.
Exchange Instructions:
Please contact us (at info@mtbaker.com or call 888-466-7392) before sending back your order. If we have sent you an item that is defective, please call us and we'll take care of it asap. After we receive your item(s) we will ship the exchange for free.
Thanks for shopping with us and we look forward to providing you with the best service possible!